Why Choose FastDialer?

FastDialer makes your outbound campaigns productive and efficient!

Productive

• Increase agent/call center operators productivity
• 2-3 times as many calls when made to a manual dialling system
• Demand dialling at the click of a button
• Fast and accurate, never mis-dial
• Reports on agent productivity and campaign results
• Supports multiple simultaneous campaigns
• Prevents Do Not Call numbers being imported or dialled

Centralised

• Centralised management system of agent access and campaign assignment
• Centralised prompts and scripts

Introduction

Fast Dialer is an outbound telemarketing call center. One of the most significant differences between Fast Dialer and other products is the way calls are dialled. We are steered away from predictive dialing which can lead to dropped calls.

Fast Dialer uses enhanced demand dialing. Demand dialing is initiated by the agent with a single button click. While predictive dialing gives higher throughput, the difference is minimal.

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